This policy covers proplumbingwoodburn.com and the phone line shown on it, (503) 974-3329. It applies to Woodburn Pro Plumbing, 119 N Pacific Hwy, Woodburn, OR 97071. We wrote it in plain language so a homeowner with a leaking pipe can read it in a couple of minutes.
This website has no forms, no accounts and no checkout. The way to reach us is by phone, which keeps the information we handle to a minimum.
Information we receive when you call
When you call, we receive your phone number and whatever you tell us about the problem, such as your address, the fixture involved and a time that suits you. We use that information to send a plumber, to give you a clear price before work starts, and to follow up on the visit.
Calls to our line may be recorded for quality and training purposes. If you prefer not to be recorded, tell the person who answers at the start of the call and we will note it.
Information collected when you browse
Like most websites, the server that hosts this site keeps standard technical logs. These can include your IP address, browser type, the pages you opened and the time of the visit. We use that data to keep the site secure, fix errors and see which pages people find useful.
The site may also use basic cookies or similar tools needed for page features to work. You can block or delete cookies in your browser settings, and the pages will still load.
How we use and share information
We use your information to answer your call, schedule and perform plumbing work, and keep records of that work. We share job details with the licensed plumber assigned to your visit and with service providers who help us run the phone line and the website.
We do not sell your personal information. We may disclose information when the law requires it or to protect the safety of a customer, a plumber or the public.
Keeping information, and your choices
We keep call and job records as long as needed to run the business, meet legal and accounting duties, and settle any questions about past work. You can ask what we hold about you, ask us to correct it, or ask us to delete it where the law allows.
To make a request, call (503) 974-3329 or email contact@proplumbingwoodburn.com. This site is meant for adults and is not directed at children.
Changes to this policy
If we change how we handle information, we will update this page and the date below. Using the site or calling us after a change means you accept the updated policy.
Last updated October 30, 2026.